General

Lineup & Schedule

• Is there a schedule of performances?
• Who is performing?

Allowed & Prohibited

• What items are allowed & prohibited at Dreamville?
• What is the bag policy?

Accessibility

• Comments, Questions & Suggestions
• Additional Services
• Effective Communication Requests
• Service Animals
• Accessible Viewing Areas
• Accessibility Services Hub

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Getting Here & Getting Home

• Is there parking?

General Info

• Can I leave and re-enter on the same day?
• What are the dates & hours of the Festival?
• Is there a current map of the festival grounds?
• Where can I pick up my VIP Merch?
• Will there be water stations?
• Can I bring my pet?

Tickets

• Questions about an order I already placed
• I need to update my shipping address
• Where can I buy tickets?
• Help - I never received my wristband
• Ticket and Wristband Policy
• Do I have to activate my wristband before the festival?

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Contact Us

• I’m a band/artist. How can I play the festival?
• How do I contact the festival?