Dreamville Festival is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. The following explains the services provided this year. Please read this informational guide thoroughly before sending an inquiry email.
For any accessibility-related questions not answered in the guide, please email us at access@dreamvillefest.com. We welcome and encourage all feedback and suggestions from our patrons with disabilities. We will do our best to assist you and address your accessibility needs.
ADA ACCESS AND ACCOMMODATIONS (subject to updates)
We want to make sure that all music lovers enjoy the Dreamville Fest experience!
- Comments, Questions & Suggestions
- Additional Services
- Effective Communication Requests
- Service Animals
- Accessible Viewing Areas
- Accessibility Services Hub
- Accessible Entry
- Offsite Accessible Shuttles
- ADA Parking
- Wheelchair Accessibility
1. Comments, Questions & Suggestions
Dreamville Festival will consider requests by patrons with disabilities for reasonable modification of event policies, practices or procedures, or for auxiliary aids and services that will permit the patron equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our event more accessible, we encourage you to contact us at access@dreamvillefest.com for any of your accessibility-related needs. Additionally, if you have any questions about our ADA policies or services, please don’t hesitate to reach out to us.
For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form.
We hope you find this guide informative, we look forward to seeing you at Dreamville Festival!
2. Additional Services
First Aid: We have several First Aid locations throughout the venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.
Special Dietary Needs: The event will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at access@dreamvillefest.com for further assistance.
Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.
Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed, please reach out to us at access@dreamvillefest.com at least 30 days prior to the event. If you require assistance on account of pregnancy, nursing, or breast milk pumping, please reach out to the information team at info@dreamvillefest.com.
3. Effective Communication Request
We accept requests for any of the following services:
- ASL Interpretation
- Other forms of Effective Communication
- Requests for these services must be submitted to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event has passed. For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form.
The deadline for Effective Communication request submissions is Thursday, March 6th 2025
4. Service Animals
Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.
The following guidelines must be followed:
- All service animals must be verified by the ADA Coordinator or Manager before entering the event venue.
- Once verified, service animal handlers are required to fill out a Service Animal Agreement before proceeding into the event grounds. Once signed, service animals will receive a service animal wristband or tag to indicate verification.
- Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
- Service animals must be housebroken and should use the service animal relief area.
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
- All service animals should have legally required vaccinations. The ADA Coordinator or Manager may ask for proof of vaccination during the verification process.
- We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.
5. Accessible Viewing Areas
There will be accessible viewing areas made available to guests with disabilities at designated stages. For more information on how to gain access to these areas, please visit us at the Accessibility Services Hub.
Accessible Viewing Area Policies:
- Seating is available on a first come, first served basis.
- Companions may be asked to stand in the back if the viewing area reaches capacity.
- Guests may not save spots.
- Blocking the view of the guests sitting behind you is not permitted.
- Standing is permitted only in the very back row.
- Patrons and companions may not smoke in these areas.
6. Accessibility Services Hub
Please Note: You must stop here to get your ADA Wristband. This wristband is free of charge and will grant you access to the accessibility services required on account of a disability or injury. There is no ADA pre-registration before the event - this is all done in person at the event. There will be an Accessibility Services Hub located conveniently at both entrances. The East Hub will be located just outside the entrance, next to the Box Office. The West Hub will be located inside the entrance to the right, just past medical. At these locations, you can:
- Request accommodations and services you require.
- Get your ADA questions answered.
- Get your ADA Wristband.
- Wristband Policies
- ADA wristbands are good for the whole weekend
- DO NOT remove your wristband for the entire duration the event
- To access festival viewing platforms, one companion wristband will be issued for each accessible patron(exceptions will be made for families with young children subject to capacity at each accessible viewing platform)
- If a disabled guest wants to switch their companion, please bring the old companion wristband to the ADA kiosk to be reissued
7. Accessible Entry
There will be an accessible entry lane, located at both the West and East Entrances. We do recommend using the West Entrance as it is more easily accessible. Patrons with disabilities and up to one companion may use this lane to safely enter the venue. Please visit the Accessibility Services Hub immediately after entering the event to request the ADA accommodations and services you need.
8. Offsite Accessible Shuttles
There are offsite shuttles that are wheelchair accessible. These shuttles can take disabled guests from designated shuttle stops in the surrounding area to the venue. To request an accessible shuttle, please email access@dreamvillefest.com.
9. ADA Parking
ADA Parking is located in the Oval Storage Parking Lot on the NC State campus. This lot can be accessed by navigating to 700 Oval Dr, Raleigh, NC 27606.
Once you are close to the event please follow signage and direction from law enforcement and parking attendants as traffic conditions may change during the show. You will enter the NC State Campus via Centennial Pkwy, onto Oval Dr. From here you will be directed to ADA Parking.
You are required to bring a valid, state-issued handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger. Parking may be available for purchase on arrival. However, it is strongly encouraged that you pre-purchase a parking pass as spaces will likely sell out and it may cause delays on the day.
10. Wheelchair Accessibility
The venue is navigable for patrons with mobility disabilities. The event is held on grassy terrain, with some slopes. Terrain may become muddy and more difficult to navigate in the event of heavy rain. There are accessible routes connected throughout the venue including parking, entrances, stages, ADA viewing areas, vendors, and all other activity areas. We encourage all patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Patrons are also permitted to bring crutches, walkers, and canes into the event. If you need to recharge your motorized mobility device, you may do so at the Accessibility Services Hub. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals.